Privacy Policy
Last updated: September 25, 2026
Your privacy matters to us. This Privacy Policy explains how The Cradle Coach Academy collects, uses, and protects your personal information when you visit our site, enroll in a program, or contact our team.
1. Information We Collect
When you interact with The Cradle Coach Academy (“TCCA”), we may collect: contact details you provide through forms (name, email address, phone number), enrollment and payment information processed through our checkout and third-party payment providers, and limited usage data such as pages visited and course progress within our learning platform. When you book a strategy call or attend a live training, we may also collect scheduling details you provide.
2. How We Use Your Information
We use your information to process enrollments and payments, deliver course content and mentorship, respond to your questions, schedule strategy calls, send program updates and support communications, and improve our courses and services. With your consent, we may also send marketing communications; you can opt out at any time using the unsubscribe link in any email.
3. Lead Forms & Inquiry Tracking
When you submit a question form, registration for a live training, or any inquiry that includes your email, your information is routed through our lead-tracking system so our admissions and support teams can respond promptly. This may include recording the source of your visit (such as an ad or referral link) to better understand how you found us.
4. Payment Processors
Payment information is handled by trusted third-party processors and financing partners (such as Affirm, Klarna, and Afterpay) when applicable. We do not store full credit card numbers on our own systems. Each processor handles your payment data according to its own privacy and security standards.
5. Cookies & Analytics
We may use cookies and similar technologies to operate our site, remember preferences, and understand traffic. Analytics tools help us improve content and user experience. You can control cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.
6. Sharing Your Information
We do not sell your personal information. We may share data with service providers who help us operate our business (such as learning platforms, email tools, and calendar scheduling), with payment and financing partners as needed to process transactions, and when required by law or to protect our rights. Any third-party provider is contractually obligated to protect your information.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove or anonymize it where possible, subject to any records we are required to keep.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us through the form on this site. We will respond in accordance with applicable law.
9. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our programs are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
12. Contact
Questions about this Privacy Policy can be sent to our team through the contact form on this site or by booking a strategy call with our team.